TY - JOUR

T1 - Deliberative Improvement of Oral Care Quality

T2 - The Horizon Europe DELIVER Project

AU - Listl, S.

AU - Bostanci, N.

AU - Byrne, M.

AU - Eigendorf, J.

AU - Van Der Heijden, G.

AU - Lorenz, M.

AU - Melo, P.

AU - Rosing, K.

AU - Vassallo, P.

AU - Van Veen, E. B.

N1 - Publisher Copyright: © International Association for Dental, Oral, and Craniofacial Research and American Association for Dental, Oral, and Craniofacial Research 2023.

PY - 2024

Y1 - 2024

N2 - DELIVER (DELiberative ImproVEment of oRal care quality) is a multinational project funded under the EU’s Horizon Europe program; we aim to develop a blueprint model for improving the quality of oral health care for everyone: the DELIVER Quality Improvement Model. We are a team of partners from Denmark, England, Germany, Malta, the Netherlands, Portugal, and Sweden who will use a mixed-methods research approach to create a synergistic problem-solving ecosystem to convert deliberative dialogues into meaningful support for improving the quality of oral health care. Together with citizens/patients, providers, payers, and policymakers, new quality improvement (QI) approaches will be codeveloped and coproduced in 3 phases (over 4 y): phase 1 involves defining quality of oral health care, situational analysis of the status quo of QI, and consenting of core quality indicators for a Europe-wide monitoring framework. Phase 2 involves in-depth analysis of select QI approaches: 1) QI in dental practices based on patient-reported outcome and experience measures (PROMs/PREMs), 2) community-based QI for vulnerable groups, and 3) quality-oriented commissioning of oral health services. In addition, the regulatory determinants of oral health care QI will be scrutinized. In phase 3, the knowledge gained from phases 1 and 2 will be used to develop the DELIVER Quality Toolkit, a resource containing manuals and digital tools to support context-specific implementation of oral health care QI. DELIVER is anticipated to contribute to positive changes in oral health systems. Knowledge Transfer Statement: The EU DELIVER project aims to enhance the quality of oral health care through codevelopment and coproduction of solutions together with citizens/patients, providers, and policymakers. The unique multicountry nature of the project will facilitate fast-track prototype development and testing of innovative QI approaches in select countries. Reflective learning regarding the transferability of findings between different countries and settings offers unique opportunities to drive progress toward context-specific implementation of innovative oral health care QI approaches. The collective knowledge gained from the 7 European countries involved in DELIVER can also generate knowhow for improving the quality of oral health care in other countries around the globe.

AB - DELIVER (DELiberative ImproVEment of oRal care quality) is a multinational project funded under the EU’s Horizon Europe program; we aim to develop a blueprint model for improving the quality of oral health care for everyone: the DELIVER Quality Improvement Model. We are a team of partners from Denmark, England, Germany, Malta, the Netherlands, Portugal, and Sweden who will use a mixed-methods research approach to create a synergistic problem-solving ecosystem to convert deliberative dialogues into meaningful support for improving the quality of oral health care. Together with citizens/patients, providers, payers, and policymakers, new quality improvement (QI) approaches will be codeveloped and coproduced in 3 phases (over 4 y): phase 1 involves defining quality of oral health care, situational analysis of the status quo of QI, and consenting of core quality indicators for a Europe-wide monitoring framework. Phase 2 involves in-depth analysis of select QI approaches: 1) QI in dental practices based on patient-reported outcome and experience measures (PROMs/PREMs), 2) community-based QI for vulnerable groups, and 3) quality-oriented commissioning of oral health services. In addition, the regulatory determinants of oral health care QI will be scrutinized. In phase 3, the knowledge gained from phases 1 and 2 will be used to develop the DELIVER Quality Toolkit, a resource containing manuals and digital tools to support context-specific implementation of oral health care QI. DELIVER is anticipated to contribute to positive changes in oral health systems. Knowledge Transfer Statement: The EU DELIVER project aims to enhance the quality of oral health care through codevelopment and coproduction of solutions together with citizens/patients, providers, and policymakers. The unique multicountry nature of the project will facilitate fast-track prototype development and testing of innovative QI approaches in select countries. Reflective learning regarding the transferability of findings between different countries and settings offers unique opportunities to drive progress toward context-specific implementation of innovative oral health care QI approaches. The collective knowledge gained from the 7 European countries involved in DELIVER can also generate knowhow for improving the quality of oral health care in other countries around the globe.

KW - citizen science

KW - health policy

KW - oral health

KW - quality improvement

KW - social determinants of health

KW - stakeholder participation

U2 - 10.1177/23800844231189484

DO - 10.1177/23800844231189484

M3 - Journal article

C2 - 37565570

AN - SCOPUS:85167418979

VL - 9

SP - 185

EP - 189

JO - JDR Clinical and Translational Research

JF - JDR Clinical and Translational Research

SN - 2380-0844

IS - 2

ER -